Consumer complaints in public sector services

Seneviratne, M ORCID: https://orcid.org/0000-0003-0885-1267 and Cracknell, S, 1988. Consumer complaints in public sector services. Public Administration, 66 (2), pp. 181-193.

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Item Type:	Journal article
Publication Title:	Public Administration
Creators:	Seneviratne, M. and Cracknell, S.
Date:	1988
Volume:	66
Number:	2
Divisions:	Schools > Nottingham Law School
Record created by:	EPrints Services
Date Added:	09 Oct 2015 11:10
Last Modified:	09 Jun 2017 13:51
URI:	https://irep.ntu.ac.uk/id/eprint/23740

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