Evaluating service quality in universities: a service department perspective

Smith, I.G., Smith, A.J. and Clarke, A., 2007. Evaluating service quality in universities: a service department perspective. Quality Assurance in Education, 15 (3), pp. 334-351. ISSN 0968-4883

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Item Type: Journal article
Publication Title: Quality Assurance in Education
Creators: Smith, I.G., Smith, A.J. and Clarke, A.
Publisher: Emerald
Date: 2007
Volume: 15
Number: 3
ISSN: 0968-4883
Divisions: Schools > Nottingham Business School
Depositing User: Jonathan Gallacher
Date Added: 10 Nov 2015 15:32
Last Modified: 10 Nov 2015 15:32
URI: http://irep.ntu.ac.uk/id/eprint/26232

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