Guests' perceptions on factors influencing customer loyalty

Ramanathan, U. ORCID: 0000-0002-7473-4643 and Ramanathan, R., 2011. Guests' perceptions on factors influencing customer loyalty. International Journal of Contemporary Hospitality Management, 23 (1), pp. 7-25. ISSN 0959-6119

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Item Type: Journal article
Publication Title: International Journal of Contemporary Hospitality Management
Creators: Ramanathan, U. and Ramanathan, R.
Publisher: Emerald Group Publishing
Date: 2011
Volume: 23
Number: 1
ISSN: 0959-6119
Identifiers:
NumberType
10.1108/09596111111101643DOI
Divisions: Schools > Nottingham Business School
Depositing User: Jill Tomkinson
Date Added: 06 Oct 2016 09:59
Last Modified: 09 Jun 2017 14:07
URI: http://irep.ntu.ac.uk/id/eprint/28800

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