Guests' perceptions on factors influencing customer loyalty

Ramanathan, U ORCID: https://orcid.org/0000-0002-7473-4643 and Ramanathan, R, 2011. Guests' perceptions on factors influencing customer loyalty. International Journal of Contemporary Hospitality Management, 23 (1), pp. 7-25. ISSN 0959-6119

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Item Type:	Journal article
Publication Title:	International Journal of Contemporary Hospitality Management
Creators:	Ramanathan, U. and Ramanathan, R.
Publisher:	Emerald Group Publishing
Date:	2011
Volume:	23
Number:	1
ISSN:	0959-6119
Identifiers:	Number Type 10.1108/09596111111101643 DOI
Divisions:	Schools > Nottingham Business School
Record created by:	Jill Tomkinson
Date Added:	06 Oct 2016 09:59
Last Modified:	09 Jun 2017 14:07
URI:	https://irep.ntu.ac.uk/id/eprint/28800

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