The impact of perceived benefits and risks on current and desired levels of outsourcing: hotel managers’ perspective

Elhoushy, S., Salem, I. and Agag, G. ORCID: 0000-0002-5513-0828, 2019. The impact of perceived benefits and risks on current and desired levels of outsourcing: hotel managers’ perspective. International Journal of Hospitality Management: 102419. ISSN 0278-4319 (Forthcoming)

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Abstract

The purpose of this paper was to investigate the interactions between perceived benefits and risks of outsourcing and outsourcing adoption from the hoteliers’ perspective. Data were collected from 123 hotels in Egypt using a list of 32 hotel activities. Results revealed that managers’ perceived benefits of outsourcing had a direct positive effect on the current level of outsourcing, while indirect effects on the desired level of outsourcing. Interestingly, results confirmed the mediating role of current outsourcing between managers’ perceived benefits and the desired outsourcing. However, the perceived risks of outsourcing had a nonsignificant moderating effect. The findings provide implications for both theory and practice.

Item Type: Journal article
Publication Title: International Journal of Hospitality Management
Creators: Elhoushy, S., Salem, I. and Agag, G.
Publisher: Elsevier
Date: 5 November 2019
ISSN: 0278-4319
Identifiers:
NumberType
1233773Other
10.1016/j.ijhm.2019.102419DOI
S0278431918311411Publisher Item Identifier
Divisions: Schools > Nottingham Business School
Depositing User: Jonathan Gallacher
Date Added: 05 Dec 2019 16:13
Last Modified: 16 Dec 2019 09:01
URI: http://irep.ntu.ac.uk/id/eprint/38785

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