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De Leeuw, S 
ORCID: https://orcid.org/0000-0003-3056-8775,
1993.
Achieving customer satisfaction.
Logistiek Management, 12, pp. 27-30.
| Item Type: | Journal article |
|---|---|
| Publication Title: | Logistiek Management |
| Creators: | De Leeuw, S. |
| Date: | 1993 |
| Volume: | 12 |
| Divisions: | Schools > Nottingham Business School |
| Record created by: | EPrints Services |
| Date Added: | 09 Oct 2015 10:59 |
| Last Modified: | 09 Jun 2017 13:46 |
| URI: | https://irep.ntu.ac.uk/id/eprint/21012 |
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