More than a cognitive experience: unfamiliarity, invalidation, and emotion in organizational learning

Sillince, J and Shipton, H ORCID: https://orcid.org/0000-0003-4006-7923, 2013. More than a cognitive experience: unfamiliarity, invalidation, and emotion in organizational learning. Journal of Management Inquiry, 22 (3), pp. 342-355. ISSN 1056-4926

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Abstract

Literature on organizational learning (OL) lacks an integrative framework that captures the emotions involved as OL proceeds. Drawing on personal construct theory, we suggest that organizations learn where their members reconstrue meaning around questions of strategic significance for the organization. In this 5-year study of an electronics company, we explore the way in which emotions change as members perceive progress or a lack of progress around strategic themes. Our framework also takes into account whether OL involves experiences that are familiar or unfamiliar and the implications for emotions. We detected similar patterns of emotion arising over time for three different themes in our data, thereby adding to OL perspectives that are predominantly cognitive in orientation.

Item Type:	Journal article
Publication Title:	Journal of Management Inquiry
Creators:	Sillince, J. and Shipton, H.
Publisher:	Sage
Date:	2013
Volume:	22
Number:	3
ISSN:	1056-4926
Identifiers:	Number Type 10.1177/1056492612469058 DOI
Rights:	© The Author(s) 2013. Reprints and permissions: sagepub.com/journalsPermissions.na
Divisions:	Schools > Nottingham Business School
Record created by:	EPrints Services
Date Added:	09 Oct 2015 11:11
Last Modified:	09 Jun 2017 13:52
URI:	https://irep.ntu.ac.uk/id/eprint/23991

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