Quality management approach in construction equipment manufacturing

Adams, E, Sabet, E ORCID: https://orcid.org/0000-0001-8083-6155, Spencer, A and Yazdani, B ORCID: https://orcid.org/0000-0001-9484-8552, 2013. Quality management approach in construction equipment manufacturing. In: Proceedings of 24th Annual POMS (Production and Operations Management Society) Conference, Denver, Colorado, United States, 3-6 May 2013, Denver, Colorado.

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Abstract

Over the recent decades, quality management practises have been documented extensively, with concepts often being termed the latest management fad. This study tackles a debate that has been a topic of discussion within academic literature for several decades; is Total Quality Management a management fad, which should be replaced by a new quality philosophy. This paper presents the TQM versus Six Sigma debate, by critically reviewing existing literature on the two approaches, as well as providing results from research within a leading construction equipment manufacturer. The results highlight that Six Sigma should be implemented using TQM as a foundation; thus presenting the overall finding that TQM and Six Sigma are compliments, not substitutes.

Item Type:	Conference contribution
Alternative Title:	TQM vs. Six Sigma in construction equipment manufacturing
Creators:	Adams, E., Sabet, E., Spencer, A. and Yazdani, B.
Date:	2013
Divisions:	Schools > Nottingham Business School
Record created by:	EPrints Services
Date Added:	28 Oct 2015 10:34
Last Modified:	06 Nov 2018 14:48
URI:	https://irep.ntu.ac.uk/id/eprint/26068

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