Quality management approach in construction equipment manufacturing

Adams, E., Sabet, E. ORCID: 0000-0001-8083-6155, Spencer, A. and Yazdani, B. ORCID: 0000-0001-9484-8552, 2013. Quality management approach in construction equipment manufacturing. In: Proceedings of 24th Annual POMS (Production and Operations Management Society) Conference, Denver, Colorado, United States, 3-6 May 2013, Denver, Colorado.


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Over the recent decades, quality management practises have been documented extensively, with concepts often being termed the latest management fad. This study tackles a debate that has been a topic of discussion within academic literature for several decades; is Total Quality Management a management fad, which should be replaced by a new quality philosophy. This paper presents the TQM versus Six Sigma debate, by critically reviewing existing literature on the two approaches, as well as providing results from research within a leading construction equipment manufacturer. The results highlight that Six Sigma should be implemented using TQM as a foundation; thus presenting the overall finding that TQM and Six Sigma are compliments, not substitutes.

Item Type: Conference contribution
Alternative Title: TQM vs. Six Sigma in construction equipment manufacturing
Creators: Adams, E., Sabet, E., Spencer, A. and Yazdani, B.
Date: 2013
Divisions: Schools > Nottingham Business School
Record created by: EPrints Services
Date Added: 28 Oct 2015 10:34
Last Modified: 06 Nov 2018 14:48
URI: https://irep.ntu.ac.uk/id/eprint/26068

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