An exploration of the emotional content of online venting in a UK Health care service context

Cassidy, K ORCID: https://orcid.org/0000-0003-3969-636X, Diston, S ORCID: https://orcid.org/0000-0002-9084-6370 and Kennedy, C, 2015. An exploration of the emotional content of online venting in a UK Health care service context. In: QUIS14, The 14th International Research Symposium on Service Excellence in Management, Shanghai, China, 18-21 June 2015.

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Item Type:	Conference contribution
Creators:	Cassidy, K., Diston, S. and Kennedy, C.
Date:	June 2015
Divisions:	Schools > Nottingham Business School
Record created by:	Linda Sullivan
Date Added:	19 Jan 2017 09:39
Last Modified:	09 Jun 2017 14:11
URI:	https://irep.ntu.ac.uk/id/eprint/29845

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