Psychosocial issues in the service sector

Teoh, K, Jones, C and Hassard, J ORCID: https://orcid.org/0000-0003-3662-052X, 2013. Psychosocial issues in the service sector. Bilbao, Spain: EU-OSHA (European Agency for Safety & Health at Work).

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Abstract

Most advanced economies have over the past few decades seen a shift away from industry based employment structure towards service-based sectors instead [1]. This article examines the key psychosocial hazards for the service sector. In addition, it examines the key psychosocial hazards and issues facing by the less commonly examined sub-sectors/ industries included in the service sector, namely: transportation, retail, banking and finance, and postal and telecommunication. A commentary of prevention and management interventions for psychosocial risks is discussed, and examples drawn on from within this sector are included.

Item Type:	Website content
Creators:	Teoh, K., Jones, C. and Hassard, J.
Publisher:	EU-OSHA (European Agency for Safety & Health at Work)
Place of Publication:	Bilbao, Spain
Date:	2013
Divisions:	Schools > School of Social Sciences
Record created by:	Linda Sullivan
Date Added:	14 Jul 2017 08:13
Last Modified:	14 Jul 2017 08:13
URI:	https://irep.ntu.ac.uk/id/eprint/31246

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