The roles of emojis in mobile phone notifications

Tauch, C and Kanjo, E ORCID: https://orcid.org/0000-0002-1720-0661, 2016. The roles of emojis in mobile phone notifications. In: Proceedings of the 2016 ACM International Joint Conference on Pervasive and Ubiquitous Computing Adjunct - UbiComp '16, Heidelberg, Germany, 12-16 September 2016. New York: Association for Computing Machinery (ACM), pp. 1560-1565. ISBN 9781450344623

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Abstract

The texts in mobile messages are not always easy to decipher since tone and body language is removed from the context. Emojis offer an attractive way to express emotions to avoid misunderstandings of message tone. In this paper we shed the light on the roles of Emojis in phone notification, we conducted an in-situ study to gather phone notification data. We outline the relationship between Emojis and various social network applications including WhatsApp, Facebook and Twitter. Early results allow us to draw several conclusions in relation to number, position, type and sentimental value of Emojis. It turns out that most popular Emojis in one social app is not as popular in the others. Emojis sentimental polarity in Twitter is high and overall number of Emojis is less than Facebook. The sentimental value of Emojis is more meaningful when there are multiple Emoji in one notification.

Item Type:	Chapter in book
Creators:	Tauch, C. and Kanjo, E.
Publisher:	Association for Computing Machinery (ACM)
Place of Publication:	New York
Date:	September 2016
ISBN:	9781450344623
Identifiers:	Number Type 10.1145/2968219.2968549 DOI
Divisions:	Schools > School of Science and Technology
Record created by:	Linda Sullivan
Date Added:	14 Sep 2017 11:21
Last Modified:	14 Sep 2017 11:21
URI:	https://irep.ntu.ac.uk/id/eprint/31601

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