Individual goals and social preferences in operational decisions

Hofstra, N, Dullaert, W, De Leeuw, S ORCID: https://orcid.org/0000-0003-3056-8775 and Spiliotopoulou, E, 2019. Individual goals and social preferences in operational decisions. International Journal of Operations & Production Management, 39 (1), pp. 116-137. ISSN 0144-3577

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Abstract

Purpose: The purpose of this paper is to develop propositions explaining the influence of individual goals and social preferences on human decision making in transport planning. The aim is to understand which individual goals and social preferences planners pursue and how these influence planners’ decisions.

Design/methodology/approach: Propositions are developed based on investigation of decision making of transport planners in a Dutch logistics service provider using multiple data collection methods.

Findings: The study shows how decision making of transport planners is motivated by individual goals as well as social preferences for reciprocity and group identity.

Research limitations/implications: Further research including transaction data analysis is needed to triangulate findings and to strengthen conclusions. Propositions are developed to be tested in future research.

Practical implications: Results suggest that efforts to guide planners in their decision making should go beyond traditional (monetary) incentives and consider their individual goals and social preferences. Moreover, this study provides insight into why transport planners deviate from desired behaviour.

Originality/value: While individual decision making plays an essential role in operational planning, the factors influencing how individuals make operational planning decisions are not fully understood.

Item Type:	Journal article
Publication Title:	International Journal of Operations & Production Management
Creators:	Hofstra, N., Dullaert, W., De Leeuw, S. and Spiliotopoulou, E.
Publisher:	Emerald
Date:	2019
Volume:	39
Number:	1
ISSN:	0144-3577
Identifiers:	Number Type 10.1108/ijopm-11-2016-0690 DOI
Rights:	© Nienke Hofstra, Wout Dullaert, Sander De Leeuw and Eirini Spiliotopoulou 2018. Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode
Divisions:	Schools > Nottingham Business School
Record created by:	Linda Sullivan
Date Added:	07 Nov 2018 15:34
Last Modified:	24 Jun 2019 15:12
URI:	https://irep.ntu.ac.uk/id/eprint/34867

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