Impacts of COVID-19 on the post-pandemic behaviour: the role of mortality threats and religiosity

Agag, G ORCID: https://orcid.org/0000-0002-5513-0828, Aboul-Dahab, S, Shehawy, YM, Alamoudi, HO, Alharthi, MD and Hassan Abdelmoety, Z, 2022. Impacts of COVID-19 on the post-pandemic behaviour: the role of mortality threats and religiosity. Journal of Retailing and Consumer Services, 67: 102964. ISSN 0969-6989

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Abstract

This study explores the influence of intra-pandemic perceptions on travellers' post-pandemic hotel booking behaviour among crisis-resistant travellers and crisis-sensitive groups. It also examines the moderating role of mortality threats and religiosity on these behaviours. We collected quantitative data utilising survey method via questionnaires to address various levels of the research. We used PLS-SEM to evaluate our proposed model. We collected data from 1580 who had booked hotels in Egypt. Our study indicated that intra-pandemic perception has a stronger effect on travellers’ post-pandemic hotel booking behaviours if the travellers are less religious and feel deeply threatened by the idea of their own level of mortality. Moreover, it revealed that intra-pandemic perceptions had a stronger association with post-pandemic planned behaviour for travellers who chose to cancel their hotel booking plans. Our study also indicated that emergency public information plays a critical role in influencing post-pandemic planned behaviour. Our study offers effective strategies to aid hospitality and tourism practitioners when risky and threating situations such as COVID-19 arise, specifically in the period of response and recovery.

Item Type:	Journal article
Publication Title:	Journal of Retailing and Consumer Services
Creators:	Agag, G., Aboul-Dahab, S., Shehawy, Y.M., Alamoudi, H.O., Alharthi, M.D. and Hassan Abdelmoety, Z.
Publisher:	Elsevier BV
Date:	July 2022
Volume:	67
ISSN:	0969-6989
Identifiers:	Number Type 10.1016/j.jretconser.2022.102964 DOI S0969698922000571 Publisher Item Identifier 1552562 Other
Rights:	© 2022 The Authors. Published by Elsevier Ltd. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).
Divisions:	Schools > Nottingham Business School
Record created by:	Linda Sullivan
Date Added:	14 Jun 2022 11:30
Last Modified:	28 Jul 2022 14:42
URI:	https://irep.ntu.ac.uk/id/eprint/46442

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