Attitude towards deposit limits and relationship with their account-based data among a sample of German online slots players

Auer, M and Griffiths, MD ORCID: https://orcid.org/0000-0001-8880-6524, 2023. Attitude towards deposit limits and relationship with their account-based data among a sample of German online slots players. Journal of Gambling Studies, 39, pp. 1319-1336. ISSN 1050-5350

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Abstract

Social responsibility and duty of care have become major cornerstones for gambling operators. This has led to the introduction of many different responsible gambling tools such as limit-setting, mandatory play breaks, and personalized messaging. In the present study, the authors were given access to two secondary datasets provided by a German online slots game operator. The first dataset was from an online survey carried out by the gambling operator among 1000 of its players concerning their attitude towards deposit limits as well as self-reported problem gambling. In addition to the survey responses, the authors were given access to a second dataset of account-based data concerning each customer’s wagers, wins, monetary deposits, and monetary withdrawals. These datasets were then combined. The majority of players had a positive attitude towards the maximum deposit monthly deposit limit which was introduced by the German State Treaty on Gambling in 2021. Players who disagreed with the maximum monthly deposit limit, deposited significantly more money in the 30 days prior to answering the survey questions compared to players who agreed with the monthly deposit limit. The tracking data found only 7.6% of players had deposited the maximum amount of money allowed in one month. However, 60.5% of players in the survey data said that they did so. Players who said that they continued to gamble after reaching the deposit limit wagered and deposited significantly more money in the 30 days prior to the survey compared to players who said they stopped gambling after reaching the deposit limit. Two-fifths of players said they continued to gamble after reaching the monthly deposit limit (42%). The majority of the players said they chose a personal deposit limit because it helped them to better control their gambling expenditure. A quarter of the players reported gambling problems using the Brief Biosocial Gambling Screen (27%). Self-reported problem gambling was not correlated with depositing, wagering or any other player tracking metric.

Item Type:	Journal article
Publication Title:	Journal of Gambling Studies
Creators:	Auer, M. and Griffiths, M.D.
Publisher:	Springer Science and Business Media LLC
Date:	September 2023
Volume:	39
ISSN:	1050-5350
Identifiers:	Number Type 10.1007/s10899-022-10155-1 DOI 1593067 Other
Rights:	© The Author(s) 2022. This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/.
Divisions:	Schools > School of Social Sciences
Record created by:	Laura Ward
Date Added:	25 Aug 2022 07:56
Last Modified:	08 Aug 2023 10:43
URI:	https://irep.ntu.ac.uk/id/eprint/46917

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