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Singh, J 
ORCID: https://orcid.org/0000-0003-2545-5469 and Hassard, J,
2021.
Emotional labour, emotional regulation strategies, and secondary traumatic stress: a cross-sectional study of allied mental health professionals in the UK.
The Social Science Journal.
ISSN 0362-3319
Abstract
The present study investigates relations among emotional labour, emotional regulation strategies, and secondary traumatic stress (STS) in a sample of allied mental health professionals (AMHPs) in the UK. It empirically examines the relationship between emotional labour and STS; and, explores the moderational role of emotional regulation strategies. Participants included 99 clinical psychologists, psychotherapists, counsellors, and psychiatric social workers who completed an anonymous online questionnaire consisting of items related to demographics, emotional labour (surface acting and deep acting), emotional regulation strategies (cognitive reappraisal and expressive suppression), and STS. Fifty-one percent of participants reported high levels of STS. Data analysed using hierarchical multiple regression revealed that age, surface acting, and expressive suppression significantly predicted STS. Deep acting predicted STS only for those participants who reported high levels of STS. Cognitive reappraisal and expressive suppression did not moderate the relationship between emotional labour and STS. Limitations of the study mainly relate to its small sample size. It contributes to the literature by highlighting high levels of STS among AMHPs and providing a rationale for future research on the construct. In addition, it promotes the development of AMHPs’ personal capabilities and professional resources to ensure effective delivery of mental health services.
| Item Type: | Journal article |
|---|---|
| Publication Title: | The Social Science Journal |
| Creators: | Singh, J. and Hassard, J. |
| Publisher: | Taylor & Francis |
| Date: | 1 October 2021 |
| ISSN: | 0362-3319 |
| Identifiers: | Number Type 10.1080/03623319.2021.1979825 DOI 1625559 Other |
| Rights: | © 2021 the author(s). Published with license by Taylor & Francis Group, LLC. This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http:// creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way. |
| Divisions: | Schools > School of Social Sciences |
| Record created by: | Jonathan Gallacher |
| Date Added: | 08 Dec 2022 13:49 |
| Last Modified: | 08 Dec 2022 13:49 |
| URI: | https://irep.ntu.ac.uk/id/eprint/47603 |
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