Antecedents and job outcomes from a self-efficacy perspective while working from home among professionals during the COVID-19 pandemic

Lathabhavan, R and Griffiths, MD ORCID: https://orcid.org/0000-0001-8880-6524, 2024. Antecedents and job outcomes from a self-efficacy perspective while working from home among professionals during the COVID-19 pandemic. International Journal of Manpower, 45 (2), pp. 217-236. ISSN 0143-7720

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Abstract

Purpose: Working from home (WFH) was one of the major changes that occurred in many organizations during the COVID-19 pandemic. This also led to online training being conducted during this WFH period. The present study investigated the role of technology, manager support and peer support on self-efficacy and job outcomes (i.e. training transfer, work engagement and job satisfaction) of employees while WFH.

Design/methodology/approach: The study framework incorporated Bandura's self-efficacy theory. Data were collected from 852 employees in India, and structural equation modeling was used to analyze the data.

Findings: The study found positive relationships between ease of technology use, manager support and peer support on self-efficacy and a negative relationship between self-efficacy and technostress. The study also found significant positive relationships between self-efficacy and training transfer, work engagement and job satisfaction. Moreover, the study also identified the moderating effects of WFH and technical issues in the relationships of self-efficacy with training transfer, work engagement and job satisfaction.

Originality/value: The study is novel in that it extended self-efficacy theory regarding the WFH context with influencers such as technology, managers and peers as organizational factors. It also demonstrated the effectiveness of remote working and online training considering the potential antecedents while WFH. Moreover, the study highlighted the simultaneous role of technology and people (managers and peers) in enhancing job outcomes by increasing self-efficacy among employees.

Item Type:	Journal article
Publication Title:	International Journal of Manpower
Creators:	Lathabhavan, R. and Griffiths, M.D.
Publisher:	Emerald
Date:	23 April 2024
Volume:	45
Number:	2
ISSN:	0143-7720
Identifiers:	Number Type 10.1108/ijm-04-2022-0185 DOI 1641521 Other
Divisions:	Schools > School of Social Sciences
Record created by:	Lee Houghton
Date Added:	08 Feb 2023 10:18
Last Modified:	21 May 2024 11:13
URI:	https://irep.ntu.ac.uk/id/eprint/48191

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