Characteristic of enterprise collaboration system and its implementation issues in business management

Tools

Prakash, S., Joshi, S., Bhatia, T., Sharma, S., Samadhiya, D., Shah, R.R., Kaiwartya, O. ORCID: 0000-0001-9669-8244 and Prasad, M., 2019. Characteristic of enterprise collaboration system and its implementation issues in business management. International Journal of Business Intelligence and Data Mining, 16 (1), pp. 49-65. ISSN 1743-8187

Preview

Text
1632109_Kaiwartya.pdf - Post-print
Download (410kB) | Preview

Official URL: https://doi.org/10.1504/ijbidm.2020.103853

Abstract

Collaboration is an extremely useful area for the most of the enterprise systems particularly within Web 2.0 and Enterprise 2.0. The collaboration provides help in enterprise collaboration system (ECS) to achieve the desired goal by unifying completed tasks of employees or people working on a similar or the same task. Thus, the collaboration systems have witnessed significant attention. The ECS provides consistent and off-the-shelf support to processes and managements within organisations. Management techniques of the ECS may be useful to a community which manages ECS systems for collaboration. In this context, this paper focuses on enterprise collaboration system and answers critical questions related to ECS including: 1) what does collaboration really means for an enterprise system; 2) how can the collaboration help to improve internal processes and management of the system; 3) how it is helpful to improve interactions with customers and partners?

Item Type:

Journal article

Publication Title:

International Journal of Business Intelligence and Data Mining

Creators:

Prakash, S., Joshi, S., Bhatia, T., Sharma, S., Samadhiya, D., Shah, R.R., Kaiwartya, O. and Prasad, M.

Publisher:

Inderscience Publishers

Date:

12 November 2019

Volume:

Number: