BIM-enabled claims management concept: implications for dispute avoidance and management

Giwa, F, Omotayo, T, Tzortzopoulos, P ORCID logoORCID: https://orcid.org/0000-0002-8740-6753 and Malalgoda, C, 2024. BIM-enabled claims management concept: implications for dispute avoidance and management. Journal of Legal Affairs and Dispute Resolution in Engineering and Construction, 16 (3). ISSN 1943-4162

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Abstract

Investigating the implications of integrating building information modeling (BIM) with claims management and the consequent effect on quantity surveying practices is essential for advancing digitalization and for avoidance of disputes in construction. Based on primary semistructured interviews with eight construction professionals in the UK and 48 peer-reviewed articles (secondary data), BIM’s potential to enhance collaboration, improve cost estimation, and streamline claims management processes using text mining was studied. Text mining collocation analysis was applied using RStudio to elicit BIM and claims management concepts. The findings suggested that although BIM integration offers considerable benefits, challenges—such as resistance to change, lack of standardization, and the need for continuous upskilling— may hinder its full implementation. These findings contribute to the emerging need for as-built intelligent BIM with claims management operations in the construction industry from a theoretical perspective. BIM’s potential to redefine the role of construction professionals such as quantity surveyors may engender a collaborative construction sector because of the efficiency it brings to the construction industry.

Item Type: Journal article
Publication Title: Journal of Legal Affairs and Dispute Resolution in Engineering and Construction
Creators: Giwa, F., Omotayo, T., Tzortzopoulos, P. and Malalgoda, C.
Publisher: American Society of Civil Engineers (ASCE)
Date: August 2024
Volume: 16
Number: 3
ISSN: 1943-4162
Identifiers:
Number
Type
10.1061/jladah.ladr-1112
DOI
2235483
Other
Divisions: Schools > School of Architecture, Design and the Built Environment
Record created by: Jeremy Silvester
Date Added: 16 Oct 2024 10:37
Last Modified: 16 Oct 2024 10:37
URI: https://irep.ntu.ac.uk/id/eprint/52426

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