Social media, work and organisations: narratives of identity, power and control

Taylor, C ORCID: https://orcid.org/0000-0001-8332-4243, 2024. Social media, work and organisations: narratives of identity, power and control. Routledge studies in management, organizations and society . Abingdon: Routledge. ISBN 9780367683764

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Abstract

Social media use has grown exponentially and its use straddles both our social and working lives. Whilst its use aids interconnection, communication, and productivity our personal use of these devices has challenged the traditional boundaries which previously existed between work and privacy and, in doing so, seemingly increases organisational power and management control. Therefore, these platforms have undoubtedly created a conundrum which has impacted on human resource management approaches and the establishment of harmonious contemporary employment relationships. Making them a fascinating area of study.
Using her doctoral research Claire developed this book to explore and discuss the impact social media devices have on work and how they are used to stage the organisation, self-identity, power, and control using four conceptual themes: adoption, shaping, and staging of social media in organisations; digitised regimes of power, control, and surveillance; evolving identity, employee voice, and dramaturgical performance online; and employee forms of resistance, sousveillance, and social media misbehaviours. These themes are brought to life through the lived experiences and narratives of workers who hold roles in human resources, management, and frontline operations. This approach highlights a unique multi-perspective on social media use by giving voice to these workers. The book uses these individual narratives to reposition the ways employees utilise social media for sousveillance, dissent, and resistance purposes. In doing so, the book encourages wider debate, critical reflection, and self-reflexivity on rarely discussed management approaches or (mis)behaviours associated with social media use and their profound implications for power dynamics in organisations.

Item Type:	Authored book
Creators:	Taylor, C.
Publisher:	Routledge
Place of Publication:	Abingdon
Date:	7 November 2024
ISBN:	9780367683764
Identifiers:	Number Type 10.4324/9781003137269 DOI 2284414 Other
Rights:	This is an Accepted Manuscript of a book chapter published by Routledge in Social media, work and organisations: narratives of identity, power and control on 7 November 2024, available online: https://www.routledge.com/9781003137269
Divisions:	Schools > Nottingham Business School
Record created by:	Jonathan Gallacher
Date Added:	20 Nov 2024 09:51
Last Modified:	20 Nov 2024 09:53
URI:	https://irep.ntu.ac.uk/id/eprint/52622

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