A qualitative study revisiting the theoretical lens of brand image and developing the consumer brand image schema

Pich, C and Armannsdottir, G ORCID: https://orcid.org/0000-0001-5458-8434, 2025. A qualitative study revisiting the theoretical lens of brand image and developing the consumer brand image schema. Qualitative Market Research: An International Journal, 28 (1), pp. 147-178. ISSN 1352-2752

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Abstract

Purpose : Brand image remains a “nebulous” construct with very few frameworks dedicated to understanding the process of uncovering brand image. This is supported by explicit calls for greater clarity on how to examine brand image, particularly in different settings. Political branding is one setting that has received some attention, however, research has focused on “party” political brands and neglected “non-party” brands (independent candidates). Therefore, this study aims to examine how young citizens interpret independent non-party brands through the theoretical lens of brand image in the context of Guernsey and develop a systematic brand image framework that provides greater clarity to this topic area.

Design/methodology/approach: A qualitative interpretivist approach using focus group discussions was adopted to investigate the phenomenon from the perspective of young voters 18–24 years of age. Focus group discussions ceased upon reaching theoretical saturation and a six-staged thematic analytical strategy was adopted to analyse the findings.

Findings: This study revealed deep insight into the political brand image of non-party brands from the perspective of young voters in an under-explored context. More specifically, this study uncovered that Guernsey’s political brands were seen as “accessible”; however, there was little differentiation, identification and connection between young voters and politicians. Further, this study uncovered a series of opportunities for strategists such as the desire for a younger generational view and younger representation in the Guernsey Parliament and greater clarity, distinction and authenticity related to political brand image.

Originality/value: This study addresses explicit calls for further research on brand image with a distinct focus on non-party political brands. Further, this study concludes by presenting the “consumer brand image schema”; a systematic framework which can be used to uncover brand image within and beyond the setting of politics. Further, the framework operationalises the complex concept of brand image and provides a three-stage process to examine and develop brand image. This will enable strategists to develop targeted strategies and adopt appropriate tactics to manage brand image to ensure brands are differentiated and interpreted as authentic, relatable, engaging, accessible and identifiable.

Item Type:	Journal article
Publication Title:	Qualitative Market Research: An International Journal
Creators:	Pich, C. and Armannsdottir, G.
Publisher:	Emerald
Date:	2 January 2025
Volume:	28
Number:	1
ISSN:	1352-2752
Identifiers:	Number Type 10.1108/qmr-09-2023-0122 DOI 2342454 Other
Rights:	CC BY-NC 4.0
Divisions:	Schools > Nottingham Business School
Record created by:	Jeremy Silvester
Date Added:	21 Feb 2025 09:12
Last Modified:	21 Feb 2025 09:12
URI:	https://irep.ntu.ac.uk/id/eprint/53102

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