Framing the message: healthcare support workers’ experiences of patient handling training using visual research methods

Fitzmaurice, PA, 2025. Framing the message: healthcare support workers’ experiences of patient handling training using visual research methods. DSocPrac, Nottingham Trent University.

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Abstract

Practical training for healthcare workers is necessary to improving the essential skills associated with the moving and handling of patients, during their hospital stay. This qualitative study observed Healthcare support workers, (HCSWs) during a Manual Handling Induction programme, at an Acute NHS Hospital Trust.

Purpose- This Qualitative study aimed to explore the experiences of HCSWs’ whilst attending the Induction programme, and specifically their reactions, and perceptions to a practical hands-on approach to training.

Approach- An exploratory sample, of eleven HCSWs undergoing the Induction programme, were observed during their one-day patient handling training session. The data collected, was analysed using Roses’ (2016) Critical Visual Methodological Framework, Keats’s (2009), and Lieblich et al., (1961) Interpretative models of meaning.

Findings- The findings revealed, HCSWs viewed their training as a positive experience, from taking part in group work to problem solving and role play. The participants were able to carry out safety techniques whilst in a safe environment, distinguishing between acceptable, and unacceptable practice. The impact of information-sharing and support on the HCSWs’ experiences was highlighted, as key to empowerment, motivation, and confidence building. These findings suggest that the inclusion of practical training to move, and assist patients, promotes an enhanced experience of understanding in the use of manual handling equipment.

Originality/ value- This study proposes that the use of visual materials, as a primary source of data collection, provided rich qualitative data, from which a wealth of knowledge was revealed and translated into meaningful elements for discussion. The participants’ rich language of text and images gave a primacy to their world and created a sense of meaning which they disclosed to their audience and the researcher.

This study has the potential to add to the body of knowledge regarding the importance of practical training. To share these experiences with other fellow healthcare professionals, creates opportunities to identify the knowledge, skills and development that staff need, to meet the demands of their post, to work safely and effectively.

Item Type: Thesis
Creators: Fitzmaurice, P.A.
Contributors:
Name
Role
NTU ID
ORCID
Barnard, A.
Thesis supervisor
XAA3BARNAA
Kemp, L.
Thesis supervisor
SWK3KEMPL
Date: May 2025
Rights: This work is the intellectual property of the author. You may copy up to 5% of this work for private study, or personal, non-commercial research. Any re-use of the information contained within the document should fully referenced, quoting the author, title, university, degree level and pagination. Queries or requests for any other use, or if a more substantial copy is required, should be directed to the owner of the intellectual property rights.
Divisions: Schools > School of Social Sciences
Record created by: Laura Borcherds
Date Added: 10 Jun 2025 14:11
Last Modified: 10 Jun 2025 14:11
URI: https://irep.ntu.ac.uk/id/eprint/53721

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