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Curran, L 
ORCID: https://orcid.org/0000-0002-6371-2975, Ching, J ORCID: https://orcid.org/0000-0002-9815-8804 and Jarman, J ORCID: https://orcid.org/0000-0001-5745-0860,
2025.
Regulatory leadership on access to justice.
London: Legal Services Consumer Panel.
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Abstract
A groundbreaking report, ‘Regulatory Leadership on Access to Justice’, commissioned by the Legal Services Consumer Panel (LSCP) in collaboration with the Legal Services Board (LSB), has issued an urgent call to action for legal services regulators to tackle the growing crisis of unmet legal needs in England and Wales. Conducted by Nottingham Law School, part of Nottingham Trent University, the report highlights the critical role regulators must play in ensuring access to justice for all, particularly for the most vulnerable in society.
Resolving legal issues can lead to significant improvements in health, income, housing, and employment, yet too many individuals are experiencing dwindling and no access at all. The report draws on innovative approaches from regulators in jurisdictions like Canada and Australia, demonstrating that whilst government funding is critical to access to justice—it is also about regulatory creativity, collaboration, and removing barriers. It calls on regulators in England and Wales to take inspiration from abroad and act decisively.
Key Recommendations:
The report identifies several systemic barriers to access to justice, including the closure of legal advice centres, legal aid deserts, and a lack of public awareness about legal rights. It calls on the LSB and frontline regulators to take a proactive leadership role in addressing these challenges. There are a number of key recommendations, including:
• Cross-Sector Collaboration: The LSB should lead efforts to foster collaboration across sectors, including government, charities, and other regulators, to address systemic causes of injustice.
•Holistic, People-Centred Services: Regulators should promote integrated legal services that address barriers to access, particularly for disadvantaged groups
•Innovation Sandboxes: The LSB should explore the creation of an access to justice innovation sandbox to test and trial new solutions.
•Revising Codes of Conduct: Frontline regulators, with strategic direction from the LSB, should revise codes of conduct to place greater emphasis on access to justice, the rule of law, and equality before the law.
| Item Type: | Research report for external body |
|---|---|
| Creators: | Curran, L., Ching, J. and Jarman, J. |
| Contributors: | Name Role NTU ID ORCID Godfrey, J. Researcher UNSPECIFIED UNSPECIFIED |
| Publisher: | Legal Services Consumer Panel |
| Place of Publication: | London |
| Date: | 1 April 2025 |
| ISBN: | 9781399982474 |
| Identifiers: | Number Type 10.13140/RG.2.2.29320.74243 DOI 2421835 Other |
| Divisions: | Schools > Nottingham Law School |
| Record created by: | Jeremy Silvester |
| Date Added: | 20 Jun 2025 09:21 |
| Last Modified: | 20 Jun 2025 09:21 |
| Related URLs: | |
| URI: | https://irep.ntu.ac.uk/id/eprint/53774 |
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