Revamping performance management: exploring front-line managers' roles through an HR co-creation lens

Oluwafemi, TP and Ogundana, OM ORCID: https://orcid.org/0000-0002-0121-7231, 2025. Revamping performance management: exploring front-line managers' roles through an HR co-creation lens. Employee Responsibilities and Rights Journal. ISSN 0892-7545 (Forthcoming)

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Abstract

Performance management (PM) systems often fall short, yet organisations rely on them. This study leverages a Human Resource Co-Creation (HRCC) lens to explore how front-line managers can be pivotal in reshaping PM. Through in-depth interviews with front-line managers at a high-tech organisation, we uncover significant frustrations with the current PM approach and a clear call for greater clarity, flexibility, transparency, and inclusivity. By fostering employee voice, front-line managers emphasise the impact of informal PM processes and advocate for a redefined role for leadership within PM. These findings showcase HRCC in action, providing fresh insights to elevate PM into a more effective, engaging, and meaningful practice for all stakeholders. Implications for advancing PM theory and practice are also discussed.

Item Type:	Journal article
Publication Title:	Employee Responsibilities and Rights Journal
Creators:	Oluwafemi, T.P. and Ogundana, O.M.
Publisher:	Springer Verlag
Date:	9 September 2025
ISSN:	0892-7545
Identifiers:	Number Type 2495507 Other
Divisions:	Schools > Nottingham Business School
Record created by:	Jeremy Silvester
Date Added:	12 Sep 2025 10:10
Last Modified:	12 Sep 2025 10:10
URI:	https://irep.ntu.ac.uk/id/eprint/54320

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