Unlocking career success: how digital literacy shapes future job journeys

Chow, PL, Phuah, KT, Lim, BJH, Abdullah, SINW ORCID: https://orcid.org/0000-0001-7249-8512, Ow, MW and Khoong, TW, 2025. Unlocking career success: how digital literacy shapes future job journeys. In: Fung, CY, Lim, ASS, Lim, WM and Cheong, HF, eds., Future of work in Asia: transforming work models, workforce dynamics and workplace technology. Futures of Asia . Cham: Springer, pp. 123-148. ISBN 9783031958038

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Abstract

Asia’s workforce is experiencing rapid changes driven by technological advancements, shifting economic priorities, and evolving skill demands. Digital transformation highlights the critical need for digital literacy and proficiency in emerging technologies. As the job market increasingly prioritizes advanced skills, particularly in management and technical roles, Malaysia envisions sustainable, productivity-driven growth supported by a digitally proficient workforce. However, research has focused mainly on education, leaving a gap in understanding how digital literacy impacts employability across industries. This study bridges that gap by examining how specific digital skills enhance job prospects. Using quantitative methods, data from 278 full-time employees were analysed through self-administered questionnaires to assess digital competencies and employment outcomes. The findings reveal that individuals with strong digital proficiency enjoy better job security, career advancement opportunities, and adaptability to industry changes. These insights inform strategies for governments, businesses, and workforce organisations to enhance human capital development. Targeted investments in digital upskilling and integrating digital literacy into workforce training are crucial for fostering innovation, improving productivity, and ensuring competitiveness in the global digital economy. This study highlights that the workforce should be made aware of the advantages of digital technologies and government policies should emphasise the accessibility of training, raising public awareness of these advantages, and fostering an environment that encourages the adoption of digital technologies. The findings of this study have the potential to boost worker competitiveness in the global market and promote the adoption of digital technologies throughout Asia. In addition, this research provides a roadmap for aligning workforce development with curriculum design and professional growth to prepare Asia’s workforce for future challenges.

Item Type:	Chapter in book
Creators:	Chow, P.L., Phuah, K.T., Lim, B.J.H., Abdullah, S.I.N.W., Ow, M.W. and Khoong, T.W.
Publisher:	Springer
Place of Publication:	Cham
Date:	2025
ISBN:	9783031958038
Identifiers:	Number Type 10.1007/978-3-031-95804-5_7 DOI 2528426 Other
Rights:	© 2025 the author(s), under exclusive license to Springer Nature Switzerland AG
Divisions:	Schools > Nottingham Business School
Record created by:	Jonathan Gallacher
Date Added:	19 Nov 2025 09:57
Last Modified:	19 Nov 2025 09:57
URI:	https://irep.ntu.ac.uk/id/eprint/54771

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