An investigation of effects of justice recovery dimensions on students’ satisfaction with service recovery in higher education environment

Waqas, M, Ali, H and Khan, MA, 2014. An investigation of effects of justice recovery dimensions on students’ satisfaction with service recovery in higher education environment. International Review on Public and Nonprofit Marketing, 11 (3), pp. 263-284. ISSN 1865-1984

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Item Type:	Journal article
Publication Title:	International Review on Public and Nonprofit Marketing
Creators:	Waqas, M., Ali, H. and Khan, M.A.
Publisher:	Springer
Date:	October 2014
Volume:	11
Number:	3
ISSN:	1865-1984
Identifiers:	Number Type 10.1007/s12208-014-0120-5 DOI 1826710 Other
Divisions:	Schools > Nottingham Business School
Record created by:	Jonathan Gallacher
Date Added:	02 Dec 2025 14:29
Last Modified:	02 Dec 2025 14:29
URI:	https://irep.ntu.ac.uk/id/eprint/54832

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