Productivity improvements through flow conversations with site operatives: insights from the CITB innovation driven procurement (IDP) project

Raiden, A ORCID: https://orcid.org/0000-0001-7176-1139 and Manu, E ORCID: https://orcid.org/0000-0002-9002-3681, 2025. Productivity improvements through flow conversations with site operatives: insights from the CITB innovation driven procurement (IDP) project. In: 41st Annual ARCOM Conference 2025, Dundee, Scotland, 1-3 September 2025.

Preview

Text 2549007_Raiden.pdf - Post-print Download (441kB) | Preview

Abstract

Some of the best ideas in construction come from the small companies that are directly responsible for site production. Yet, many industry productivity initiatives are driven top down, by large contractors, and valuable solutions from the site-level supply chain are missed or overlooked. The ‘Innovation Driven Procurement’ (IDP) programme sought to tackle this challenge with a focus on improving profits, relationships, and projects for all parties involved. Innovation, the Sustainable Development Goals (SDGs) and a High Performance Work System (HPWS) connect to form the conceptual framework for the discussion in this paper. Ethnographic Action Research (EAR), which involved a series of workshops with three Tier 2/3 supply chain firms in the UK, offers the methodology for the empirical work. This provided an opportunity to generate new knowledge in situ whilst at the same time shaping practice. The research brought to fore people and social sustainability related interest for change and the importance of organisational citizenship type behaviours, which these arose in stark contrast to otherwise product invention oriented mindset.

Item Type:	Conference contribution
Creators:	Raiden, A. and Manu, E.
Date:	September 2025
Identifiers:	Number Type 2549007 Other
Divisions:	Schools > Nottingham Business School Schools > School of Architecture, Design and the Built Environment
Record created by:	Jonathan Gallacher
Date Added:	16 Mar 2026 14:09
Last Modified:	16 Mar 2026 14:09
URI:	https://irep.ntu.ac.uk/id/eprint/55417

Actions (login required)

Edit View

Statistics

Views

Downloads