The effect of complaints and Ombudsman decision on banks and building societies

Seneviratne, M. ORCID: 0000-0003-0885-1267 and James, R., 1994. The effect of complaints and Ombudsman decision on banks and building societies. Consumer Policy Review, p. 66.

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Item Type:	Journal article
Publication Title:	Consumer Policy Review
Creators:	Seneviratne, M. and James, R.
Date:	1994
Divisions:	Schools > Nottingham Law School
Record created by:	EPrints Services
Date Added:	09 Oct 2015 10:01
Last Modified:	09 Jun 2017 13:16
URI:	https://irep.ntu.ac.uk/id/eprint/6350

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