Who helps and why? A longitudinal exploration of volunteer role identity, between-group closeness, and community identification as predictors of coordinated helping during the COVID-19 pandemic

Wakefield, J ORCID logoORCID: https://orcid.org/0000-0001-9155-9683, Bowe, M ORCID logoORCID: https://orcid.org/0000-0002-0491-1472 and Kellezi, B ORCID logoORCID: https://orcid.org/0000-0003-4825-3624, 2022. Who helps and why? A longitudinal exploration of volunteer role identity, between-group closeness, and community identification as predictors of coordinated helping during the COVID-19 pandemic. British Journal of Social Psychology, 61 (3), pp. 907-923. ISSN 0144-6665

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Abstract

Mutual aid groups have allowed community members to respond collectively to the COVID-19 pandemic, providing essential support to the vulnerable. While research has begun to explore the benefits of participating in these groups, there is a lack of work investigating who is likely to engage in this form of aid-giving, although early accounts suggest existing volunteers have played a significant part in the mutual aid phenomena. Taking a social identity approach, the present study sought to identify what social psychological processes predict this continued engagement by exploring predictors of coordinated COVID-19 aid-giving for pre-existing volunteers. A two-wave longitudinal online survey study (N = 214) revealed that volunteer role identity among existing volunteers at T1 (pre-pandemic) positively predicted perceptions of volunteer-beneficiary intergroup closeness at T1, which in turn positively predicted community identification at T1. This in turn positively predicted coordinated COVID-19 aid-giving at T2 (3 months later). This paper therefore reveals the intra- and intergroup predictors of pandemic-related coordinated aid-giving in pre-existing volunteers. Implications for voluntary organisations and emergency voluntary aid provision are discussed.

Item Type: Journal article
Publication Title: British Journal of Social Psychology
Creators: Wakefield, J., Bowe, M. and Kellezi, B.
Publisher: Wiley
Date: 21 January 2022
Volume: 61
Number: 3
ISSN: 0144-6665
Identifiers:
Number
Type
10.1111/BJSO.12523
DOI
1510293
Other
Rights: This is the peer reviewed version of the following article: Wakefield, J., Bowe, M., & Kellezi, B. (2022). Who helps and why? A longitudinal exploration of volunteer role identity, between-group closeness, and community identification as predictors of coordinated helping during the COVID-19 pandemic. British Journal of Social Psychology, 61(3), 907-923, which has been published in final form at https://doi.org/10.1111/BJSO.12523 This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions. This article may not be enhanced, enriched or otherwise transformed into a derivative work, without express permission from Wiley or by statutory rights under applicable legislation. Copyright notices must not be removed, obscured or modified. The article must be linked to Wiley’s version of record on Wiley Online Library and any embedding, framing or otherwise making available the article or pages thereof by third parties from platforms, services and websites other than Wiley Online Library must be prohibited.
Divisions: Schools > School of Social Sciences
Record created by: Jonathan Gallacher
Date Added: 24 Jan 2022 12:02
Last Modified: 04 Feb 2023 03:00
URI: https://irep.ntu.ac.uk/id/eprint/45397

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