Items where Author is "Cassidy, K"

CASSIDY, K. and RESNICK, S., 2020. Adopting a value co-creation perspective to understand high street regeneration. Journal of Strategic Marketing. ISSN 0965-254X

FUJIWARA, A., RESNICK, S., CASSIDY, K. and BROWN, A., 2019. Exploring the role of music on the online customer experience. In: Frontiers in Service Conference, The National University of Singapore, Singapore, 18-21 July 2019.

FUJIWARA, A., RESNICK, S., CASSIDY, K. and BROWN, A., 2019. Is music the food of shopping? An exploration of music in online retail environment. In: 20th Conference European Association for Education and Research in Commercial Distribution, Zaragoza, Spain, 2-4 July 2019.

CASSIDY, K., DELHULLU, V., GRIMSEY, B. and RESNICK, S., 2019. Marketing a 'place' in a rapidly changing environment. In: D. JOBBER and F. CHADWICK-ELLIS, eds., Principles and practices of marketing. 9th ed. Maidenhead: McGraw-Hill Higher Education, pp. 67-70. ISBN 9781526847232

CASSIDY, K. and RESNICK, S., 2018. Reimagining the UK high street through value co-creation. In: 25th Recent Advances in Retailing and Services Science (EIRASS) Conference, Madeira, 16-19 July 2018.

CASSIDY, K., ELMS, J., GRIMSEY, W., DEHULLU, V., RESNICK, S. and BLACKLEY, N., 2018. The future of physical retailing and its role within the high street ecosystem. In: 51st Academy of Marketing Conference (AM2018), University of Stirling, Stirling, Scotland, 2-5 July 2018.

CASSIDY, K., GRIMSEY, W., SULLIVAN, M. and BLACKLEY, N., 2018. Working with a sector to deliver real world impact: the case of UK retail. In: Chartered Association of Business Schools Annual Research Conference (Personal Development Workshop), University of Leeds, Leeds, 20 March 2018.

CASSIDY, K. and BLACKLEY, N., 2017. Innovation in retail business models: chameleon retailing. In: Oxford Retail Futures Conference, Green Templeton College, University of Oxford, Oxford, 12 December 2017.

FUJIWARA, A., RESNICK, S., CASSIDY, K. and BROWN, A., 2017. Evaluating the influence of music on shoppers' flow in an online fashion retail environment. In: BAM 2017: Re-connecting Management Research with the Disciplines: Shaping the Research Agenda for the Social Sciences: 31st British Academy of Management Annual Conference, Warwick Business School, University of Warwick, 5-7 September 2017.

THOMPSON, A., BLACKLEY, N. and CASSIDY, K., 2017. #NBSdiscover, 3-7 October 2016. Reviewing and reimagining retailing in Nottingham. In: Annual Conference Researching, Advancing & Inspiring Student Engagement (RAISE), Manchester Metropolitan University, Manchester, 6-8 September 2017.

CASSIDY, K., GRIMSEY, W., DEHULLU, V., RESNICK, S. and BLACKLEY, N., 2017. Unravelling heuristics at play in the high street service ecosystem. In: Frontiers in Service Conference, Fordham University, New York, USA, 22-25 June 2017.

BLACKLEY, N., RESNICK, S.M. and CASSIDY, K., 2017. Improving UK retail academic-practitioner research: insights from relationship marketing. International Journal of Retail & Distribution Management, 45 (1), pp. 4-19. ISSN 0959-0552

CASSIDY, K., RESNICK, S., LEWIS, J. and BLACKLEY, N., 2016. Expert commentary: from bricks to clicks. In: C. HOLLOMAN, ed., How to sell online: the experts guide to making your business more successful and profitable online. Harlow: Pearson, pp. 8-17. ISBN 9781292148403

CASSIDY, K., LEWIS, J. and RESNICK, S., 2016. From clicks to bricks. In: D. JOBBER and F. ELLIS-CHADWICK, eds., Principles and practice of marketing, 8th ed. McGraw-Hill Education. ISBN 139780077174149

CASSIDY, K. and BLACKLEY, N., 2015. ESRC Retail Sector Initiative (RSI) co-ordinator: final report. Economic and Social Research Council (ESRC).

CASSIDY, K., DISTON, S. and KENNEDY, C., 2015. An exploration of the emotional content of online venting in a UK Health care service context. In: QUIS14, The 14th International Research Symposium on Service Excellence in Management, Shanghai, China, 18-21 June 2015.

CASSIDY, K., BARON, S. and LU, X., 2015. How customers ‘learn’ to work for retailers. Journal of Marketing Management, 31 (17-18), pp. 1747-1772. ISSN 0267-257X

CASSIDY, K., SULLIVAN, M. and CURRIE, M., 2015. Evaluating student engagement strategies: insights from service management. In: Proceedings of the British Academy of Management (BAM2015) Conference: The Value of Pluralism in Advancing Management Research, Education and Practice, University of Portsmouth, 8-10 September 2015. London: British Academy of Management. ISBN 9780954960889

RESNICK, S., CASSIDY, K. and LEWIS, J., 2014. From 'clicks to bricks': a route to multichannel retailing: case study. In: 47th Academy of Marketing Conference (AM2014), Bournemouth University, Bournemouth, 7-10 July 2014.

CASSIDY, K., BARON, S. and PATTERSON, A., 2014. Creating cathartic moments in services marketing. In: AMA SERVSIG 2014 - International Service Research Conference, Thessaloniki, Greece, 13-15 June 2014.

CASSIDY, K., DISTON, S. and KENNEDY, C., 2014. Understanding cathartic online complaining behaviour: the case of the NHS. In: AMA SERVSIG 2014 - International Service Research Conference, Thessaloniki, Greece, 13-15 June 2014.

LEWIS, J., CASSIDY, K. and RESNICK, S., 2014. ‘Clicks to bricks’: a multi–channel opportunity. In: 21st International Conference on Recent Advances in Retailing and Consumer Services Science, Bucharest, Romania, July 2014, Bucharest.

CASSIDY, K., RESNICK, S. and WHYSALL, P., 2013. Retail Navigator final report. Economic and Social Research Council (ESRC).

CASSIDY, K., RESNICK, S., BLACKLEY, N. and WHYSALL, P., 2013. Barriers to university-industry research relationship: the case of UK academics and retailers. In: International Colloquium in Relationship Marketing, Rennes, France, September 2013, Rennes.

CASSIDY, K., BARON, S., ELLIOTT, D. and EFSTATHIADIS, G., 2013. Marketing managers' perceptions of value cocreation. Service Science, 5 (1), pp. 4-16. ISSN 2164-3970

CASSIDY, K., 2012. Using applied theatre to enhance a researcher’s ability to engage with professional users in management and business: final report. Nottingham: Nottingham Trent University.

CASSIDY, K. and HARRIS, R., 2012. Improving the researcher’s ability to engage with business. In: Vitae Researcher Development International Conference 2012: Realising the Potential of Researchers, Midland Hotel, Manchester, 3-4 September 2012.

CASSIDY, K., 2012. Using 'applied theatre' techniques to enhance the ability of postgraduate students from Confucian Heritage Cultures (CHCs) to engage with professionals in UK business organisations. Nottingham: Nottingham Trent University.

RESNICK, S., CASSIDY, K. and FOX, C., 2011. A perspective on relationship quality in drug treatment services using patient to patient research. In: 19th International Colloquium in Relationship Marketing (ICRM 2011), Saunders College of Business, Rochester Institute of Technology, New York, 27-30 September 2011, Rochester, New York.